Requested a withdrawal almost three weeks ago on 1win, sent every document they asked for and it's still stuck in review. Support keeps saying it's 'being processed' with no actual timeline.
1win - Reviews
775 users have rated 1win. Here’s what real users say.
Rating breakdown
What users are saying
Downloaded the 1win apk last month and honestly didn't expect the casino side to be this good. Lucky Jet and Rocket Queen run smooth with zero lag, and the bonus spread across the first four deposits actually gave me time to use it properly.
Account got blocked right after I won a decent amount, no real explanation given beyond 'under review'. Sent the requested documents days ago and haven't heard anything back since.
Registration on 1win only took a couple minutes and live chat actually answered fast when I had a question about the bonus terms. Sportsbook markets are solid too, more coverage than I expected for esports specifically.
Made a deposit on 1win that took over two days to actually show up in my balance. Had to message support twice before anyone even acknowledged it, got sorted eventually but shouldn't take that long.
The 1win app download was quick and the install itself was painless. Bonus gets split across your first four deposits rather than one lump sum, which actually worked out better for me since I wasn't ready to deposit big all at once.
Casino games on 1win run fine, no complaints there, Coinflip especially is quick and simple. Withdrawal took longer than I'd like though, closer to a week than the couple days I was expecting.
Tried to withdraw a small amount from my 1win account and it got frozen instead, no clear reason given. It's been over three weeks now with nothing but generic 'please wait' replies from support.
Crash games like Lucky Jet are genuinely fun, best I've tried in an app like this. Installed the apk with no issues either, ran a quick scan out of habit and it came back clean.
Verification on 1win kept getting bounced back for reasons that were never really explained, ended up sending the same documents three separate times. Got there eventually but it took way longer than it should have.
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